X10 Crystal Game Crash issue

We recently introduced a feature that allows our players to open 10 crystals at a time.

Unfortunately, some players have reported experiencing a game crash when using this feature, resulting in some confusion as to what rewards were received from their crystals.

We'd like to inform you that the game team is aware of this issue and are looking into resolving it as soon as possible. Please note the game crashing DOES NOT affect the process of what rewards you receive. If your device crashes while you were using this feature, our servers will register your crystal rewards immediately, and add them to your account accordingly. You will be able to see the rewards you received once you log back in again.

We apologize for any inconvenience or confusion that this may cause and if you still have any questions, don't hesitate to contact us directly!