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Frequently Asked Questions (FAQs)

Dale
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FAQs Information

From time to time, players have questions and sometimes they aren't easily found. We hope this area will give you answers to the questions you have!

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FAQ's

Question Answer
Can I use my bots from the opposing faction in alliance wars? You can only battle as the opposing faction in PVP and event battles. You can’t battle as the opposing faction in alliance wars.
Can I use the same Bots in the same squad? No, you can only use the same Bot once in your squad. You will get an Error code for this if you do (5075).
Can I complete the campaigns available to the opposite faction? You can’t complete the story mode for the opposing faction.
Will I be able to battle with a team composed of both Autobots and Decepticons? You can’t use a mix of Autobots and Decepticons. All bots in your shuttle must be in the same faction.
Will I now have separate Crystal Shards for Autobots and Decepticons? Crystal Shards will be neutral for both factions - you choose to spend them on an Autobot or Decepticon 3-Star, 4-Star or 5-Star Crystal.
Can I use my bots from the opposing faction to create Combiners? It is not currently possible to form opposing faction’s Combiners
Will I be able to assign Autobots or Decepticons to my defensive outposts? It’s not possible to assign opposing faction’s bots to your outposts
Will Free Crystals now contain bots from both factions? No, the Free Crystal will only be available for your base faction.
How can I get started? Once you unlock Factions at Headquarters Level 8, you will be able to claim an Autobot/Decepticon Crystal via an achievement to unlock 4 bots of the opposing faction.
Why can't I upgrade my bots?

Each bot in the game has a max level, this level is depending on their star rating. These are as follows:

  • 1 Star - Max level 20
  • 2 Stars - Max level 40
  • 3 Stars - Max level 60
  • 4 Stars - Max level 65
  • 5 Stars - Max level 65
    Bots must be upgraded every 10 levels in order to earn experience.
How is XP split out in battles?

XP in battles is determined in the following way:

For each building that is destroyed, XP is added into a pot.
At the end of battle the XP from the pot is divided between the deployed troops.
Winning the battle will net the most XP as it counts all buildings as being destroyed.
Troops that are not used will not earn XP.
Can I target a player's Headquarters (HQ) using my bot's ability? Yes, however, there is a 50% reduction in damage.
How do shields work?

The amount of time your base is protected by the shield is based on the number of battles you do in a week. As of May 5th 2020, we have made some tweaks to the duration of the shield based on the number of battles you do.

 

Once defeated, you won't be attacked for the next 6 hours (effectively a shield)
You can be attacked when you are online
When YOU attack, you will not break your 6-hour' shield'
The length of the shield will be determined by how much you battle / play the game
Can I uninstall / reinstall without losing my progress? If your account has been connected to Game Center or Google Play it can easily be recovered by logging back into one of these once you have reinstalled the game.
Why can't I install the game on my device? Due to technical limitations of your device it is not supported, this means that you will not be able to download Transformers: Earth Wars. We strive to make the game available to as wide a range of devices as we can, however, this is not always possible due to hardware limitations.
Where can I contact support? You can contact support from in-game by going to Menu > Contact Us. If you can not contact us from within the game, you may e-mail us at support@transformersearthwars.com.
Can I play more than one base on my device? Generally, it is not recommended to have more than one account on one device as this can cause problems, especially when switching between which could result in you losing your account. Officially we only support one account per device.
Why was my duplicate Bot not converted into Spark? In Transformers: Earth Wars, it is possible to have up to 5 versions of the same character as they have different star ratings. A higher star Bot will have higher base stats than a lower star one, which means it is possible to upgrade it further. However, you cannot bring multiple versions of the same troop into battle.
What determines how much Alloy and Energon I receive when destroying an opponent's base?

This will depend on which Battle Zone you selected. Each Battle Zone has a different Max Limit of Energon and Alloy. It also depends on which Battle Zone you choose to gain Medals and more XP gain. For example, if you have 2000 Medals, you will have to play Battle Zone 6 to gain more medals since Battle Zone 5 has a Max Medal tier of 2,000.

The amount of medals that you can acquire from a battle depends on the zone you are fighting in as well as the difficulty of the opponent in comparison to your team strength. You don't receive a set amount of medals per zone. Each battle zone displays the limit of medals you are allowed to have before losing the ability to gain medals from that particular zone.
When in an Alliance, what determines how much Alloy/Energon/Sparks I receive after winning and/or participating in an Alliance War?

The rewards for each league are shown in the prizes tab of the alliance war menu.

 

Junkion League: 300 Spark, 3,500 Energon and Alloy
Carbon League: 1,000 Spark, 10,000 Energon and Alloy
Bronze League: 1,500 Spark, 30,000 Energon and Alloy
Silver League: 2,500 Spark, 60,000 Energon and Alloy
Gold League: 4,500 Spark, 150,000 Energon and Alloy.
Platinum League: 6,500 Spark, 200,000 Energon and Alloy.
Cybertron League: 10,000 Spark, 250,000 Energon and Alloy.
What are the requirements in order to qualify for Alliance War rewards? You are required to be a member of an Alliance from the declaration of the war through to the conclusion to be eligible for the rewards.
If I retreat from a battle, will my bots be put on cooldown? Any bot that has been deployed in battle before retreating will be placed on cooldown. If you do not deploy a bot but take it with you to battle it will not be on cooldown. If you enter a battle and then leave it without completing the battle, it will react as if you lost the battle.
Can I change factions once I choose to join the Autobots and Decepticons? No, you can only play one side per account creation.
What determines the Alliance War lineup?

1 "Easy" player
1 "Medium" player
2 "Hard" players
1 Commander


The easy, medium and hard players are determined by their defensive power.
I have a variety of Battle Boosts, but when I'm in battle, I can only use the one that is first selected. How can I change the boost that is usable in the Battle? To use a different Battle Boost, you can select the boost in the lower right hand side of the screen prior to dropping the first bot down to battle. A UI will appear that will let you choose which boost to use.
What determines the length of bot cooldowns?

Both star rating and bot level determine the length of cooldowns.


For example, a 2-Star level 20 Starscream will have a longer cooldown than a 1-Star level 20 Starscream.
Why are my Fuel Cells not regenerating? The maximum amount of Fuel Cells you can have before they stop regenerating is 50. Once you exceed this they will no longer regenerate until you drop below 50 Fuel Cells again.
What happens if a War is tied by score? The Alliance that reaches the highest score first will be the winner. I.e if both alliances have 690 points, the alliance that reached 690 first will be the victor. If it’s a tie and neither Alliance have scored then neither will win.

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